Return policy

At computer it store, we are committed to ensuring customer satisfaction. Our return policy allows for a hassle-free experience in case you are not happy with your purchase.

  1. Eligibility for Returns:

    • Products can be returned within 7 days of delivery, provided they are in their original condition, unused, and in the original packaging.
    • Certain products such as perishable goods, custom-made items, or software downloads are non-returnable.
  2. Process for Returns:

    • To initiate a return, contact our customer support team with your order details and reason for the return.
    • Once your return request is approved, we will provide instructions for returning the product.
  3. Condition of Returned Products:

    • Returned items must be in the same condition as when they were received, with all original tags and packaging. Products that show signs of wear or use may not qualify for a return.
  4. Return Shipping:

    • Customers are responsible for return shipping costs unless the product is defective or the return is due to an error on our part.
    • We recommend using a trackable shipping service to ensure your returned product reaches us safely.
  5. Refund on Returns:

    • Once we receive and inspect the returned product, we will process a refund within 5-7 business days. The refund will be issued to the original payment method.
  6. Damaged or Defective Products:

    • If the product you received is damaged or defective, please contact us within 48 hours of delivery. We will arrange for a replacement or a full refund.
    • For any questions regarding these terms, please contact us at computeritstore.salce@gmail.com
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