Refund policy

At computer it store, we strive to deliver high-quality products and services. If you are not satisfied with your purchase, our refund policy ensures a fair resolution.

  1. Eligibility for Refunds:

    • Refunds are applicable only if the request is made within 7 days of receiving the product or service.
    • To qualify for a refund, the product must be unused, in its original packaging, and in the same condition as when you received it.
  2. Non-Refundable Products:

    • Certain products such as perishable items, custom-made goods, or downloadable software are non-refundable.
    • Subscription services may be partially refundable based on the remaining period.
  3. Process for Refunds:

    • To request a refund, please contact our customer service team with your order details and reason for the request.
    • Upon approval, refunds will be processed within 5-7 business days to the original method of payment.
  4. Defective or Damaged Products:

    • If you receive a defective or damaged product, please notify us within 48 hours of delivery. We may offer a replacement or full refund upon verification.
  5. Late or Missing Refunds:

    • If you haven’t received your refund within the expected timeframe, first check with your bank or payment provider. If the issue persists, please contact our support team for assistance.
  6. Shipping Costs:

    • Shipping costs are non-refundable. If a refund is granted, the cost of return shipping may be deducted from your refund unless the product is defective or the return is due to our error.

For any questions or concerns regarding refunds, feel free to contact us computeritstore.salce@gmail.com

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